Credit Controller North West London Full Time Office Based Competitive Salary + BenefitsLooking for a credit control role where you can make a real impact?Our client is a fast-growing specialist finance provider helping SMEs and property businesses access the funding they need to grow. Due to continued expansion, they''re looking for an experienced Credit Controller to join their Financial Operations team.This is more than a traditional collections role. You''ll work closely with customers, solicitors and internal stakeholders to manage arrears, negotiate payment solutions and support loan restructuring activities, helping to protect the business while delivering a professional customer experience.What You''ll Be DoingManaging a portfolio of accounts in arrears and proactively recovering outstanding balancesContacting customers by phone and email to resolve payment issuesNegotiating payment plans and revised repayment termsPreparing account statements and supporting documentationWorking with solicitors on debt recovery and legal proceedings where requiredReconciling loan accounts and maintaining accurate recordsSupporting loan restructures, forbearance arrangements and documentation gatheringConducting customer and asset investigations using credit reference and property search toolsProviding administrative support to the wider Financial Operations team What We''re Looking ForPrevious experience in Credit Control, Collections or Debt RecoveryConfident telephone manner with ..... full job details .....