Key Results Provide and deliver a comprehensive care and support service including all elements of personal care and hygiene, while maintaining independence and dignity at all times.Ensure the social support of residents - e.g., encouraging/facilitating their interests and meaningful activities.Assist where required in resident''s health and well-being including nutrition, medication/creams, mobility, shopping/health appointments and supporting/welcome their visitors.Formulate, review and maintain resident care plans and paperwork. Consistently working in line with regulatory bodies and SMT policies - for example but not exclusive to GDPR, CQC, HSE, Local Authority expectations etc.Build and maintain positive relationships with a wide range of stakeholders across and externally to St Monica Trust.Undertake housekeeping and laundry duties as necessary for the resident. Skills and Experience Communication Write notes and messages - numeracy, literacy and verbal skills.Communicate with people with differing communication needs.Encourage and influence.Understand and follow instructions and procedures.Strong customer service skills.Mixed methods and mediums of communication. Thinking Style Analyses and evaluates given information.Adapts style and approach appropriate to situation or task.Structures tasks/activities. Pre-empts issues and trouble-shoots.Refers appropriate decisions to line manager.Identify and recommend learning and development areas for colleagues.Challenge, or