Our client an established international freight forwarding company, built on strong and reliable business practices, they have successfully grown through multiple global economic cycles and continue to evolve within a dynamic industry, are looking to add a talented Air Freight Export Operator to join their supportive team based in Colnbrook, Berkshire.

On Offer:

• The opportunity to join a fast growing business, and close team.
• Competitive Salary dependent on skills and experience
• Monday to Friday working hours with flexibility around start and finish time
• Supportive and dynamic team environment

Duties and Responsibilities of the Air Freight Export Operator:

• Reporting to the Operations Director
• Complete Air Freight Export Operations from start to finish.
• Cutting MAWBs and HAWBs while demonstrating knowledge of country requirements, IATA rates and airline requirements, including operator variations and promotional references.
• Negotiating with airlines to achieve maximum margins.
• Completing Customs entries and demonstrating knowledge of more complex procedure codes, including IPR, bonded shipments and export licensing.
• Using Customs software, Descartes.
• Providing quotations and demonstrating an understanding of current market rates.
• Maintaining high levels of customer service throughout, including providing agents with post-flight information and departure advice.
• Applying strong day-to-day problem-solving skills, proactively identifying issues as they arise and finding practical, effective solutions to ensure shipments progress smoothly.
• Providing a reliable safety net to ensure that nothing is overlooked or missed.
• Working effectively within a fast-paced environment while maintaining strong email management and prompt response times.
• Communicating confidently and professionally, both verbally and in writing, with a wide range of external customers, agents and internal stakeholders.

To be Considered for the Air Freight Export Operator:

• Proven air freight export operations-experience.
• CDS Export Experience- Full Capability.
• Strong organisational and time-management skills,
• Excellent verbal and written communication skills, with the confidence to communicate clearly and professionally with customers, suppliers, airlines, overseas agents and internal colleagues.
• Reliable and punctual
• Exceptional attention to detail
• Good day-to-day problem-solving skills
• Proficiency in Microsoft Office, particularly Excel, Word and Outlook
• A positive, proactive and adaptable attitude, with a willingness to support colleagues and respond constructively to changing priorities.
• Eager to learn and develop, with the ability to absorb new information, systems, processes and industry requirements.

For full details, contact Willis Global a leading Recruitment Consultancy for the Supply Chain & Logistics industry