ACCA is committed to a workplace culture which is inclusive, diverse, human and connected.Are you looking to kick start your career and not sure what path to take yet? or have you already gained some on the job experience and are looking for a new opportunity?Due to continued growth and development of our ACCA call centre staff, we have new opportunities for Customer Advisors working on a 12-month fixed term contract, working 35 hours per week, based in the city centre of Glasgow.Our 9-week call centre training programme commences on 6th October 2025 where you will be based at our Glasgow Queen Street office and will gain valuable experience working in a busy global call centre environment and be fully trained to support our global customer base for 2025 and beyond.You must be available for an uninterrupted 9-week training period from 6th October 2025 between 9am and 5pm (Monday to Friday)After you have successfully completed the training programme, we offer hybrid working.Ideally are looking for candidates that have customer care / service experience, however we will always consider candidates that are keen to learn and join us at entry level, whether you are a school or college leaver and looking for your first work opportunity or you are working in a customer service/care environment and looking for a new opportunity, we want to hear from you!Advisors are responsible for responding to complex customer requests that across multiple interactive digital channels concurrently.