Overview

Join the team that Always Cares!Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a

Sales Executive

at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.We are currently looking for a passionate

Sales Executive , to join our

Sales and Marketing Department

on a

permanent

basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.Responsibilities

Deal with all client enquiries, ensuring clients receive relevant quotes and proposal within 4 hours of enquiry received. All high value of pieces of business are noted to Events Revenue Director.Ensure Delphi is accurate at all times to include the events diary, reflecting the current and future availability and status of all events. To also record all enquiries including turndowns, and to track client correspondence, conversations and chase calls to clients.To conduct showrounds of Royal Lancaster London to prospective clients, inviting key members of the team to assist in converting the business. Assist with social events, fam trips or special events on behalf of Royal Lancaster London.To role model all procedures set within department i.e. BDRC criteria set for enquiry taking.You will be required to work

40 hours

per week, on a shift rota.Benefits

Annual earnings up to £42,000 (£36,500 base salary + non-contractual tronc)Pension scheme with company contributions50% discount in all our restaurants and Spa’s across our propertiesTeam member and Friends and Family rates across our propertiesComplimentary stay after passing probationExtensive discounts on our benefits platformAccess to private medical insuranceSupport through development plans, apprenticeships and world-class management development programmes including educational sponsorship to be the best you can beInterest free season ticket loanEmployee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeingBike to work schemeRecommend a Friend incentiveComplimentary laundryFree meals on dutyOpportunity to join our taskforces to contribute to the business focuses, community and environmentEmployee recognition schemes and Social Committee events including gala dinners and much more!We are

Best Employer for 2021 at Springboard’s Excellence AwardsOne of the happiest hotels in LondonEarth Check Silver Certified 20232 rosettesHoteliers’ Charter ApprovedPreferred Hotels and Resorts memberTop 100 in the Sunday Times Best Places to Work 2025Qualifications/Requirements

All applicants must be legally eligible to work in the UK

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