Are you passionate about leading a dynamic team and providing exceptional customer service? Do you thrive in a fast-paced environment and want to make a real impact? If so, we have the perfect role for you at our clients Global business, as a French Customer Service Supervisor! Our client has a vibrant team who is dedicated to delivering outstanding service, so they would like to recruit an enthusiastic leader who can inspire and motivate their customer service representatives. Please find all the details below:Job title: French speaking Customer Service SupervisorLocation: Ashford, KentHybrid: Yes, with free on-site parking for your convenienceSalary: 35,000Duration: 18 months fixed term contractStart date: Immediate or our client can wait if you require 4 weeks notice Hours: Monday - Friday 7:30am - 4pm (45 minutes for lunch)Annual leave: 24 days + Bank holidays Development opportunities: To grow your skills and careerAs a French speaking Customer Service Supervisor you will: Lead and mentor a team of talented customer service agents, ensuring they excel in delivering fantastic service.Oversee daily operations, ensuring that our team meets and exceeds performance targets.Foster a positive and collaborative team environment where everyone feels valued and motivated.Handle customer inquiries and resolve issues promptly, ensuring a seamless experience for customers.Implement training programmes to enhance team skills and knowledge.Monitor team performance and provide construc