Job Title: Repairs Planner Location: Seaham SR7 (Fully office based) Contract Type: Temporary ongoing Start Date: ASAP Working Pattern: 37 hours per week We are recruiting for an experienced Planner to join a busy Property Repairs team, delivering a high-quality, customer-focused planning and scheduling service. This is a front-line operational role where you will work closely with managers, team leads, operatives and wider services to ensure repairs and maintenance works are scheduled efficiently, resources are maximised, and customers receive a right-first-time service. Responsibilities Provide a high-performing planning and scheduling function across Property Repairs, including responsive repairs, voids, gas, electrical and infrastructure works.Schedule and allocate operatives and resources to maximise productivity and performance.Monitor works in and out of target daily, proactively managing exceptions and delays.Liaise with customers and internal teams to ensure appointments and works are completed accurately.Respond to operational changes by re-allocating resources and amending appointments as required.Balance customer need, risk and resource availability when prioritising work.Ensure repairs policies, procedures and timescales are followed, challenging non-compliance where necessary.Maintain accurate records across scheduling, housing and compliance systems.Work collaboratively with Customer Services, Neighbourhoods and Asset teams to deliver joined-up outcomes.Supp