IT Service Manager / IT Manager Leeds £45,000 £50,000 + company performance bonus Permanent On site 45 hours per week No overtime requirement Ready to use your technical experience to take ownership of IT services, suppliers and business improvement projects? You might be a Service Desk Team Leader or Manager looking for wider responsibility. Perhaps you re a Senior Support or Third Line Engineer who already coordinates projects, handles escalations and supports colleagues. Or you could be an established IT Manager who enjoys managing services and improving systems. Interface Recruitment is working with a family-run manufacturer with a £20+m turnover, approximately 45-50 employees and ambitious plans for the coming years. The vacancy follows the promotion of the current IT Manager after ten years with the business. You will join a supportive team where people build lasting careers, with an opportunity to influence how technology develops across the organisation. The opportunity Reporting to the Head of Operations, you will take ownership of IT service delivery, manage external technology partners and lead a varied pipeline of systems projects. The business operates a fully cloud-based environment. MSPs deliver Microsoft 365, networking, devices and technical support. You will use your technical understanding to assess recommendations, challenge service performance and ensure issues are resolved. You will also manage an in-house Data Analyst, helping them prioritise their ..... full job details .....