Customer Administration Officer Location: Hackney E8 (Hybrid) 19.89 - 21.53 Per Hour PAYE 27.42 - 29.01 Per Hour Umbrella Rate ASAP Start 3 Months Are you a highly organized administrative professional with a knack for finance and a passion for public service? The London Borough of Hackney is looking for a Customer Administration Officer to join our Tenancy and Homeownership Division. This is more than just a desk job-it''s an opportunity to be the operational backbone of a service that directly impacts our community. The RoleIn this multifaceted role, you will provide essential business efficiency, finance, and administrative support to the Housing Service Department. You won''t just be filing papers; you''ll be managing critical processes that keep the borough running smoothly.Your day-to-day will include:Financial and Procurement Support: Managing petty cash, processing invoices, and undertaking procurement for everything from staff uniforms to office equipment.Recruitment Coordination: Acting as a key link between hiring managers and HR to ensure a seamless experience for new candidates.Regulatory and Compliance: Supporting inspections from the Social Housing Regulator by managing central document libraries and preparing background briefs.Customer Care: Handling sensitive queries through the ''Tell us once'' service for bereaved residents and managing departmental correspondence and complaints.High-Level Administration: Taking accurate minutes for senior leadership and ma