Are you a Nights Repatriation Out of Hours Business Travel Consultant looking for a new opportunity? You will be providing a qualified specialist booking service for the World-wide Medical Emergency Assistance Industry we pride ourselves in providing an industry leading service repatriating people back home when they have suffered an illness or accident whilst abroad. Our 24-hour team of experts handle sensitive situations with care, speed and efficiency in a busy environment working closely together to solve problems, discuss ideas and find inspiration.The Job: To offer and book travel and hotel accommodation for our Emergency Assistance clients. To creatively support and understand our client''s assistance needs and offer the best professional advice to solve travel and transportation problems and timing, with care. To see through case management from enquiry through booking, ensuring effective prioritisation and smooth operational workflow To anticipate and implement operational procedures to ensure growth of client satisfaction and share problem-solving skills so maximising the efficiency of the department and colleagues.Skills Required: Minimum of two years'' experience of working in the travel industry Technology - a working or previous history with Galileo is preferable. Attention to detail and accuracy. Time management Enthusiasm and willingness to learn. Strong communication skills including an excellent telephone manner. Problem analysis Problem-solving Comm