SF are excited to be partnering exclusively with a brilliant client of ours who are looking for a Senior Credit Controller near Derby City Centre on a full time, permanent basis. Salary up to £32,000 (This will increase after probation) 3 days working from home Full time - 37 hours 20 days + bank holidays + option to buy additional holidays Parking Job duties: - Support and mentor Credit Control Assistant. - Manage and monitor accounts, ensuring regular reviews and appropriate actions taken in line with policy. - Work alongside Income to resolve queries. - Hold regular meetings with the relevant Managers to review account status and issues. - Preparation of files to third-party solicitors when the company has been unsuccessful in obtaining payment. - Assist with ensuring that all Direct Debits are collected on time and posted to the ledger. - Assist with cash allocation when required. - Ensure compliance with company policies, procedures, relevant codes of practice, and legislation. - Provide ad hoc support to the wider organisation as required. - Support with audits. - Manage and monitor the Bad Debt Provision and related reporting. - Develop, document and maintain up to date transactional process documentation. - Identify and discuss any process improvements. - Manage the credit control inbox, ensuring queries are resolved promptly to prevent escalation. The ideal candidate will have the following: - Proven experience working in or a similar position - Great communicati