About the role Mercedes-Benz of Bath is currently recruiting for a Sales/Business Manager to join their growing team. We''re looking for an experienced and driven Sales/Business Manager to join our team and take a central role in growing all aspects of our Finance and Insurance (FandI) operations, while also helping lead and develop the sales team. This is more than a finance-focused role you''ll be at the heart of every sales enquiry, responsible for delivering exceptional customer experience, coaching the team, and driving both unit and FandI performance across the business for new and used sales. Your Responsibilities: Finance and Insurance: Take full ownership of the FandI department, growing product penetration and profitability across all platforms Present and sell a range of finance and insurance products with integrity and clarity Ensure customers fully understand their agreements and obligations, in line with compliance and FCA guidelines Treat customers fairly and with transparency, making their experience smooth, informed, and personalised Sales Operations and Leadership: Be involved in every sales enquiry to ensure a seamless transition from vehicle sale to finance completion Support the day-to-day running of the sales team and help drive overall vehicle sales performance Help lead and inspire the team with a hands-on, "lead from the front" approach Coaching and Team Development: Act as a mentor and coach for the sales team, helping colleagues unlock their fu