Closing date: 02-07-2025Funeral Plan Arranger£13.01 per hour plus benefitsPart time, 33.75 hours per weekMobile role covering BristolYou''ll need a full UK driver''s licence and access to a vehicle for this job.At Co-op Funeralcare, we take pride in helping families say the perfect goodbye to loved ones.As a Funeral Plan Arranger, you''ll be an advocate for our Funeral Plans by being the first point of contact for funeral plans, delivering outstanding client experience and helping clients and colleagues with any funeral plan enquiries and sales. In this role no two days will look the same: you''ll manage your own calendar to meet clients across your region, follow up on enquiries and build relationships in your local community.What you''ll do• Provide clients with expert guidance on funeral plans, helping them to understand their options and plan their perfect service, in line with guidelines and regulations. • Deliver a consistent client experience by following some structured wording which you can put your personality to in connecting with the client.• Manage your own diary with interested client interactions by making and receiving calls as well arranging visits depending on the client needs. Through the advances of future technology appointments may also be pre-populated for you.• Proactively follow up on any funeral plan enquiries you''ve received in a timely manner.• Keep accurate records in line with policies and regulations, making sure all client documentation is man