Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you''ve supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You''ll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction.As part of our Customer Care team, you''ll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you''ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we''ll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office.At Barclays, we''re not just offering you a role-we''re offering you a career. Purpose of the roleTo provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. AccountabilitiesCollaboration across multiple digital channels to personalise each interaction with a customer.Enhancing the bank''s digital capabilities when current technology is iden