Start Date: 29/06/2026 Salary: £26,227 PA Site: Spectrum House, Central Bristol - this is an onsite role only , no work at home option available Shifts : 37.5 hours per week (shifts will be set between 8am-10pm Monday to Sunday Training Duration: 2 weeks Could this be the opportunity you have been waiting for? Would you love to be part of a n energetic and compassionate team that plays a key role in supporting one of the world''s most trusted international newspapers? Do you have a passion for delivering exceptional customer service and creating meaningful experiences for customers? As we say, our callers want to talk to people with personality. People who will listen, understand and ask the right questions to find the best solutions! Can you use your great communication skills to provide top-tier customer service through phone, live chat and email? Are you customer focused with a proactive and self-motivated approach to how you work? Do you have good technological skills (both on PCs and in using mobile applications? Values we look for you to have: Process Excellence Collaboration Communication Emotional Intelligence Open-Mindedness Critical Thinking Solution Orientation Entrepreneurship If you are thinking this sounds like you and you are answering YES to our questions then you could be our next customer service superstar ! Who are we at Teleperformance and what do we do? We are a global outsourcing customer management company with over 300,000