Quality ManagerHeathrow 50,000 - 60,000 Monday to Friday, 8:30am - 5:00pmYolk Recruitment is supporting a global manufacturing organisation in the search for an experienced Quality Manager to lead quality, compliance and continuous improvement at its Heathrow site.This is a senior, hands-on position within a well-established manufacturer supplying products to recognised brands across the pharmacy, healthcare, beauty, personal care and premium consumer goods sectors.Reporting to the Regional Quality Manager you will take ownership of the site''s quality systems, customer requirements, audit programme and product safety standards. You will work closely with production and site leadership to strengthen quality performance, resolve recurring issues and promote a right-first-time culture.This is what you''ll be doingTaking ownership of the site''s quality management systems and ensuring compliance with internal, customer and accredited standards.Providing clear quality and product safety guidance to the site leadership and production teams.Leading internal, external, certification and customer audits, including preparation, delivery and follow-up actions.Managing customer complaints, non-conformances and quality investigations.Leading root cause analysis and implementing robust corrective and preventive actions.Reviewing and updating quality procedures, policies and standard operating procedures.Monitoring quality KPIs and presenting clear analysis to site, regional and customer ..... full job details .....