Our client is a specialist tour operator located in Leeds and they are seeking a Customer Service and Operations Executive to join their team. The role is Monday to Friday and office-based with a salary of up to 30,000 dependent on experience.Customer Service and Operations Executive duties: Respond to customer enquiries via phone, email and post Manage bookings using the internal reservation system Coordinate supplier payments and support reporting Handle outgoing sales calls when appropriate Provide general administrative and office support Customer Service and Operations Executive skills required: Excellent written and verbal communication skills Strong organisational skills with high attention to detail Proficient in Microsoft Office and Excel Able to promote and sell holidays Ability to multi-task and work well under pressure Travel industry experience preferred but not essential Additional information: Salary up to 30,000 25 days annual leave + bank holidays Pension scheme Exclusive holiday discounts for you, friends and family