Property Sales Assistant Department: Leasehold and Right to Buy Services (LRTBS) Location: Hackney E8 Start Date: ASAP Length: 12 Months Pay: 18.30 Per Hour PAYE/ 24.66 Per Hour UmbrellaAbout the RoleThis is an exciting and transformative time to join Hackney Council. Our Leasehold and Right to Buy Services team is evolving to meet changing customer needs, including the proud delivery of 1,800 new leasehold homes across the borough-spanning shared ownership, shared equity, and new-build private sales.As a Property Sales Assistant, you will be the vital first point of contact for our customers. You will provide proactive support across the entire property sales lifecycle, from administering the Right to Buy scheme to marketing, selling, and staircasing both new-build and pre-existing properties.Key ResponsibilitiesCustomer Excellence: Act as the first point of contact, providing comprehensive information on affordable and private homeownership sectors.Sales and Scheme Administration: Process sales applications, statutory/contractual notices, and lease extension requests while ensuring the landlord''s interests are protected.Solicitor and Legal Liaison: Fully research and respond to pre-sale enquiries from solicitors, ensuring all statutory and contractual time limits are strictly met.Data and Record Management: Coordinate and collate internal record-keeping processes to ensure robust monitoring, auditing, and reporting.Stakeholder Collaboration: Work closely with internal team