ServiceNow & Identity Migration Architect (Okta to Entra ID)

Location: Fully Remote
Rate: -680 - -730 per day (Inside IR35/Umbrella)
Contract: Initial 2 month contract with extension potential

We''re supporting Davies in the search for an experienced ServiceNow & Identity Migration Architect to join a major identity transformation programme, migrating from Okta to Microsoft Entra ID.
This role is ideally suited to a candidate with a strong ServiceNow architecture background and proven experience delivering identity and access management transformations. You''ll be responsible for assessing current-state processes, gathering requirements from key stakeholders, identifying opportunities for workflow rationalisation and automation, and defining the target-state architecture for identity lifecycle management.

• Lead workshops and requirements gathering sessions with business, security, and technical stakeholders
• Assess and document existing identity and access management processes
• Analyse current ServiceNow workflows and integrations supporting Okta
• Design future-state workflows and integrations aligned to Microsoft Entra ID
• Identify opportunities to simplify, standardise, and automate processes
• Define solution and integration architecture across ServiceNow and Entra ID
• Support the successful delivery of the migration programme from a design and governance perspective
• Collaborate with technical teams to ensure seamless implementation

• Extensive experience as a ServiceNow Architect, Solution Architect, or Technical Architect
• Strong ServiceNow workflow design, automation, and integration expertise
• Proven experience integrating ServiceNow with IAM platforms
• Experience delivering Okta to Microsoft Entra ID (Azure AD) migration programmes
• Strong understanding of Identity & Access Management (IAM) and Identity Governance
• Experience with Joiner, Mover, Leaver processes and lifecycle management
• Strong requirements gathering and stakeholder management experience
• Enterprise architecture and solution design experience within large-scale transformation programmes

This is not a pure IAM Architect role. Davies is seeking someone whose experience is heavily centred around ServiceNow architecture and workflow design, with the ability to drive identity transformation through process optimisation and automation.
Candidates should be able to clearly demonstrate:

• ServiceNow workflow architecture
• ServiceNow integration design
• Identity lifecycle automation
• IAM transformation programmes
• Okta and Microsoft Entra ID experience