Our client based in Dursley are currently recruiting for Sales Order Coordinator to join their team on a permanent basis. This is an excellent opportunity to join a business who are focussed on continued growth by supporting customers with expert knowledge and top-notch customer service. The ideal candidate will have a dynamic mindset, with the ability to generate new ideas and identify, implement, and drive actions that benefit customers. You will be a strong communicator, able to liaise effectively with supply chain contacts in a fast-paced environment. Working closely with internal colleagues, ensuring regular communication to provide support to retail customers, enabling a smooth process from order placement through to delivery. Responsibilities: -Receiving and accurately processing retail customer orders -Review the system data daily to ensure dispatch reports are aligned -Work with the warehouse team log product shortages and end dates on the system -Deal with customer enquiries, passing details through to relevant department as appropriate -Work with finance team to manager proforma invoices -Informing internal and external stakeholders of changes in demand and logistics -Work with logistics partners to ensure stock is picked and delivered correctly -Amend and update changes to sales prices -Track delivery performance on the warehouse portal, identify issues and reporting back -Identify potential risks to shelf life and opportunities to upsell and improve logistic e