Sales Administrator - (B2C)Location: Birmingham, B6 4SL Hours: Full-Time, Monday to Friday, 8:00am to 5:00pm Salary: Competitive, dependent on experience Corus Consultancy is currently recruiting for an experienced and customer-focused Sales Administrator to join a busy and fast-paced sales and customer service team in Birmingham. This is an exciting opportunity for someone who enjoys building customer relationships, processing orders accurately, and working collaboratively with internal departments to ensure an excellent customer experience from order placement through to delivery and after-sales support. The Role As a Sales Administrator, you will play a key role in supporting customers and ensuring that orders are processed efficiently and accurately. You will be responsible for handling enquiries across multiple communication channels, maintaining customer records, coordinating with internal teams, and delivering exceptional levels of service. This position would suit a proactive individual who thrives in a busy environment, has excellent organisational skills, and takes pride in providing outstanding customer support. Key ResponsibilitiesManaging customer enquiries via telephone, email, live chat, and social media.Processing customer orders accurately and efficiently using internal systems.Handling order amendments, returns, credits, and customer complaints.Maintaining accurate customer and order records.Monitoring stock availability and communicating any shortages or ..... full job details .....