We are recruiting on behalf of our client for the position of Service Advisor at their well-established automotive dealership in Grays, Essex. This role offers an excellent opportunity for an experienced professional to further their career within a reputable and customer-focused environment. The Service Advisor will be responsible for providing outstanding service, managing customer relations, and supporting dealership operations efficiently. Benefits for the successful Service Advisor:Competitive basic salary of 30,000 per annumOn-target earnings of up to 38,000 annuallyMonthly bonus based on labour sales and service plansQuarterly incentives linked to Customer Satisfaction Index (CSI) performanceOpportunity to work with industry-leading systems including CDK, ADB, and KeyloopLife assurance coverStaff discounts on vehicle purchases and servicingAdditional earnings of 15 per service plan as part of CSI incentivesDuties of the Service Advisor:Professionally greet customers and understand their vehicle service needsManage service scheduling and coordinate with technicians to ensure workflow efficiencyUpsell service plans and additional repairs appropriatelyMaximise sales through customer engagement and product promotionMaintain accurate records of customer interactions and service detailsDrive customer satisfaction scores by delivering high-quality serviceKeep up-to-date with manufacturer protocols and workshop proceduresRequirements of the Service Advisor:Proven experience ..... full job details .....