Helpdesk Administrator - November startLocation: Morley, Leeds Salary: 29,000 per annum Contract: 12 Month Fixed-Term Contract (Maternity Cover) Hours: Monday to Friday, 40 hours per weekAbout the RoleOur client is looking to recruit a highly organised and proactive Helpdesk Administrator to join their busy team in Morley on a 12-month fixed-term contract to cover maternity leave.This is a fast-paced and reactive role where no two days are the same. You''ll be at the heart of the operation, ensuring maintenance and service requests are handled efficiently from initial enquiry through to completion. The successful candidate will enjoy working in a dynamic environment, juggling multiple priorities while delivering exceptional levels of customer service and administration support.Key ResponsibilitiesReceiving and logging incoming maintenance and service requestsAllocating jobs to engineers and subcontractorsUpdating and maintaining the CAFM system accuratelyManaging the full lifecycle of jobs from start to completionOrdering parts and materials as requiredMonitoring shared inboxes and responding to enquiriesAnswering and managing incoming telephone callsLiaising with engineers, suppliers and customers to provide updatesChasing outstanding information and ensuring jobs progress efficientlyEnsuring all records, documentation and system updates are maintained accuratelyAbout YouTo be successful in this role, you will have:Previous experience within a fast-paced, proactive ..... full job details .....