Home-based with attendance at our Dartford estate office at least weekly and our Central London office as required (about 2 days/month)Permanent, Full-time (35 hours per week)Are you looking for an employer that understands the importance of balancing work and life and offers flexibility by allowing you to work from home?Would you love to work for a company where 95.2% of staff recently stated in an anonymous survey that they would recommend us as an employer?About CDS - CDS exists to provide, support and promote co-operative and community-led housing so that more people can live and work in co-operative ways. We are the country''s largest provider of governance, financial and housing management support to small housing co-operatives, we are small social landlord in our own right and we are innovating new routes to grow community-led housing in England. Our work is values-led, people-focused and grounded in accountability.The opportunity - As a Housing Officer, you will be a trusted, visible point of contact for residents. You''ll listen carefully to their concerns, resolve issues quickly and fairly and make sure they feel safe, supported and proud of where they live. You''ll manage a varied housing patch - from tenancy and estate management to ASB, lettings and voids - and work closely with colleagues to keep services running smoothly and ensure our residents have a good experience living in our housing. You will be known for acting on what residents tell you and following t