Job Role: Application Support Location: Milton Keynes (Hybrid) Salary: £30,000 + Benefits Are you a detail-oriented professional with a passion for supporting business-critical systems? Do you thrive in dynamic environments where you can solve problems, collaborate across teams, and make a real impact on day-to-day operations?This is an excellent opportunity to join a global organisation where you''ll be a key player in ensuring the smooth running of business applications and supporting systems used across the market and broking environment.Ideal Candidate:Previous experience in business applications support or systems administrationStrong troubleshooting and problem-solving skills, with the ability to respond quickly to urgent issuesGood communicator who can explain technical solutions clearly to users and stakeholdersFamiliarity with Global XB/Sector or Salesforce is an advantageKnowledge of the insurance industry and ITIL practices is desirableStrong organisational skills with the ability to manage workloads and priorities independentlyCollaborative team player who works well in fast-paced, dynamic environmentsWhat You''ll Be Doing:Responding to technical issues and service requests in a timely mannerSupporting and advising users on a range of business applicationsInvestigating, analysing, and prioritising incidents and requestsPerforming routine system maintenance and assisting with upgrades and patchesLeading or contributing to projects that improve business systemsSupp