Customer Service Manager Location: Mildenhall, Suffolk Hours: Monday Friday 8am 5pm Salary: Circa £40,000 per annum Benefits: 26 days holiday per year plus bank holidays, health cash plan and death in service cover 3x annual salary Duration: This is an 18-month maternity cover with potential for something permanent for the right person. Are you a confident, proactive leader with a strong background in customer service and complaints handling? We are looking for a friendly and capable Customer Service Manager to lead both the customer service and sales administration teams. You will be hands on supporting the sales administration function while overseeing team performance and development. A key part of the role is dealing with customer complaints and investigations, so attention to detail and a calm approach are a must. This is a 12-month maternity cover with potential for something permanent for the right person. Who are we? We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration and Executive Search. Job Duties: Managing the sales inbox and ensuring that all orders are processed in a timely manner Manging a team of 4 and providing 1 to 1 support Investigating customer complaints Ensure that all orders have the appropriate paperwork Liaising with D