Customer Service Advisor (Technical / Trades)£32,000 + Bonus + Excellent Company Benefits PackageShefford, Bedfordshire (Commutable from: Bedford, Sandy, Hitchin, Luton, Leighton Buzzard, Bletchley, Milton Keynes) Do you have customer service experience within a technical or trade counter background? Are you looking to progress your career with a stable, industry-leading company, offering a performance-related bonus to reward your contributions and full training in a new field of engineering? This is an excellent opportunity to join a well-established organisation, who will invest in you with internal training across engineering, operations and new systems, enabling you to develop into a key point of contact for your customers. This values-led organisation continues to grow and offers great long-term career progression, alongside job security, a healthy work/life balance and a supportive team environment. They are now looking to recruit an additional Customer Service Advisor. You will work with a range of customers over the phone, via email, and internally with operations and field engineering teams. You''ll support order processing, issue resolution, and ensure a seamless service experience. All necessary training will be provided internally. This role suits a candidate from a customer service background within a technical or trade counter environment. The Role Handling customer enquiries via phone, email, and internal channelsProcessing orders, providing technical, and wa