JOB DESCRIPTION

We are looking for a live-in House Manager for our residential scheme at Charlton Court in Prestwich Manchester. This is a part-time, permanent role, working 5 hours per day, Monday to Friday.

About the location

To ensure we are delivering the right level of service to our residents, the successful candidate must be able to live on-site in the accommodation provided. The accommodation is a 2-bedroom flat. Charlton Court, built in 1989, has 26 leasehold properties in the scheme, with a range of Flats & Bungalows for residents aged 55 and over.

You will be expected to deliver a high quality of service to residents, daily duties include:

• Daily welfare checks on our residents.
• Test warden call points and smoke alarms.
• Complete a monthly fire inspection of the communal building.
• Promptly report and log all maintenance issues/repairs.
• Be the first point of contact for resident enquiries.
• Maintain accurate and up-to-date next-of-kin contact details.
• Complete all relevant Estates weekly paperwork.
• Attend monthly TBTs and any arranged training sessions.
• Walk the scheme to ensure the scheme grounds are maintained to a good standard.

What we are looking for

We are looking for someone friendly, customer-focused, with good communication skills with the ability to resolve practical problems.

You must be self-motivated and highly organised to maintain health & safety and compliance records, with good administration skills and knowledge of Microsoft. You must be comfortable carrying out manual tasks to keep the scheme clean, such as ad hoc tasks like clearing of snow from pathways, litter picking, and refuse removal from communal areas. The ability to complete minor repairs such as fixing hinges on cupboard doors is essential.

This position will require a basic DBS check, which will be paid for by The Guinness Partnership.

If you’re interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria.

TGPCVL