JOB TITLE: L1 Service Desk Team LeaderLocation: LivingstonSALARY: £28,000 - £32,000 per annumBenefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral programDo you enjoy developing, coaching and managing customers? Do you have experience managing a team of 10-12 and you''re looking for the next company to excel and grow your skills? Or, are you just looking to join a reputable company where you can really show your management skills?If you answered yes to any of the above, we may have the role for you! We are currently looking for an IT Support Team Leader to manage a team of individuals within a busy helpdesk environment. You will be responsible for all relationships with your customers, focusing on getting the best out of your team to hit all service level agreements.At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities, and each other. For over 40 years, we''ve helped organisations across the UK unlock the power of technology. Today, we''re one of the UK''s leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We believe in empowering our people to grow, challenge themselves, and achieve their ambitions. When you join XMA, you''ll be part of ..... full job details .....