Job Role - HR Associate 
Location - Reading - Hybrid
Salary - £340.00 Daily Rate 
Job Type - 6 Months FTC
 
Role Overview

This position sits within a specialist HR team, providing reliable and high-quality support services to the wider business. Acting as a first point of contact, you will deliver a responsive, customer-focused HR service while meeting agreed service standards.
 
Requirements

• Demonstrated experience in an HR or administrative position
• Strong working knowledge of HR systems and Microsoft Office applications
• Ability to manage confidential information with discretion and professionalism

Key Accountabilities

• Deliver accurate and timely HR transactional services in line with agreed service levels
• Provide efficient first-line HR support via systems, phone, email, and in-person queries
• Uphold high standards in safety, quality, and teamwork

Key Responsibilities

• Maintain case logs and workload trackers to support performance monitoring and continuous improvement
• Ensure HR systems are kept up to date with accurate and timely data entry
• Produce clear, accurate documentation using approved formats and templates
• Carry out routine and scheduled HR activities
• Support managers, employees, and candidates in using HR self-service tools effectively
• Escalate issues appropriately and within required timeframes
• Build and maintain strong working relationships with colleagues and stakeholders
• Contribute to project work and wider HR initiatives, including occasional face-to-face support
• Assist with system testing and ongoing maintenance of HR platforms
• Provide cover for team members during absences or high-demand periods
• Identify opportunities to improve processes, systems, and service delivery
• Ensure HR documentation is handled and stored in line with data protection and retention requirements
• Follow local procedures to maintain compliance and quality standards
• Maintain strict confidentiality and apply appropriate information classification at all times
• Keep up to date with employment legislation, policies, and best practice

Additional Requirements

Candidates must have lived in the UK continuously for at least five years to be eligible for SC clearance (ten years for DV clearance).