Supported Housing OfficerCoventry, West Midlands, United KingdomResponsibilities Manage voids in accordance with void and letting procedures, carry out referral assessments to determine eligibility, sign up new residents and carry out viewing, pre and post termination inspections and complete CORE returns Optimise income collection in accordance with income collection procedures, including affordability checks, payment plans, housing benefit provisional assessments for new claims and changes in circumstances To follow the housing and tenancy management procedures to include : Complete tenancy inductions for all new residents and ensure residents understand their license agreement responsibilities Maintain regular contact with residents to ensure effective tenancy management and address any breaches of tenancy. Ensure all non-eligible rent and service charges are paid by residents and assist with completion of welfare benefits in a timely fashion to avoid arrears. Issue warnings in accordance with procedures and license management Record and follow reporting procedures regarding incidents including harassment, threat of violence or hate crimes. To work as part of team on a rota basis to deliver professional reception duties, including pro-active monitoring of CCTV, visitors and door entry system Work in partnership with all other relevant services to support residents holistically and sign post appropriately. To ensure positive, supportive and collaborative relationships deve