Are you ready to take the next step in your career, supporting a vital service that makes a real difference every day?The Support Fund Team Leader plays a vital role in the smooth and effective running of our Support Fund Team at the MND Association. This is a key position, responsible for assisting the Support Fund Manager, co-ordinating daily tasks for the team, and helping to deliver a high-quality service to people living with and affected by MND. It calls for strong leadership, a thoughtful and supportive approach, and confidence working with people, data, and processes in a busy and rewarding environment.The MND Association has provided over £1.5 million in support so far this year to around 2,000 people with MND. Demand is increasing, this role will be crucial in helping achieve further impact!Key Responsibilities:Co-ordinate the rota and operational duties of the Support Fund TeamProvide the team with support and supervision on a day-to-day basis Deliver training to new staff and provide mentoring to existing team membersAct as the first point of contact for complex queries and support casesOversee the processing of support grant applications in line with organisational policiesEnsure accurate, up-to-date records are maintained and administrative procedures followedSupport the team to make best use of our CRM system and improve internal processesCollaborate with the Partnerships Team to build relationships with other charities and support agencies to identify opportun