We are seeking an experienced Operations Manager who can balance strategic vision with hands-on execution. As a member of our leadership team they will work cross-functionally, colaborating with other key members of the team. They will provide operational excellence by mapping workflows, and use their data skills to provide insights to refine and support service delivery and demonstrate impact. This is a strategic and hands on role. Ultimately, the ideal candidate is a problem-solver who can elevate the charity''s reputation, nurture community relationships, and translate high-level strategy into practical, impactful operations. To apply for this role: Please provide your CV (maximum 2 pages) and supporting statement detailing how you meet the requirements of the role - providing clear examples of experience, skills and knowledge (no more than 1 page). We''re keen to understand your individual experience and voice, so please write your supporting statement without the use of AI-generated content About the Role: The Operations Manager is a senior leadership role, responsible for overseeing the operational effectiveness of the organisation. You will ensure our team has the tools, systems and support they need to deliver life-changing services to families. The role is also pivotal in shaping how we measure and demonstrate the impact of our work. This is a strategic and hands-on leadership role at the heart of a growing, values-driven organisation. Demonstrable operations ..... full job details .....