Head of OperationsStevenage; Office-based role, not remote or hybridUp to £60,000 plus significant benefits package and bonus About MeadfleetWe are a Multi Award Winning, land owning Open Space Management Company, with a legacy of community building and environmental stewardship since 1995. We manage a diverse portfolio of over 350 residential developments and serve more than 40,000 customers throughout England and Wales. We are recognised as an industry leader, setting best practice standards through a commitment to excellence. Role PurposeThis is an office-based role and the most senior operational position. Responsible for orchestrating and leading our field-based team, you will ensure the successful delivery of our high standards and delight our customers. Your department consists of 15 Field-based Managers whose roles are to pro-actively manage and improve our open spaces within their region. Your department plays the key role in delivering and improving high quality spaces through: Landscape presentationContractor performance Health and Safety compliance Customer service excellence Ecological enhancement and nature recoveryAmenity improvements We are seeking a skilled People Manager and Operational Leader to build on our success by driving continuous improvement and excellence across operational performance, customer experience, and environmental stewardship. In your role you will also act as a key bridge between the Directors and Operations team, and by extension, subc