Technical and Administration Supervisor Trafford Park, Manchester Competitive Pay and BenefitsNorthern Drives and Controls (NDC) is a specialist in the repair, refurbishment and servicing of industrial electronic equipment used across global manufacturing and automation sectors. We work with a wide range of electronic drives, inverters and industrial control systems, including legacy and obsolete models.The Technical and Administration Supervisor Role: We are looking for a Technical and Administration Supervisor to support the Service Manager and ensure the smooth and efficient operation of our busy Service Centre. This is a varied position combining technical understanding, customer contact and operational coordination. Occasional work outside standard hours (08 30) may be required.This role offers a clear progression path into senior leadership within the group once you have mastered the full scope of day-to-day operations.Key Responsibilities of the Administration Supervisor: Handle incoming customer enquiries regarding collections, deliveries and job progressPlace stock orders and source parts to meet engineer requirementsIssue jobs and support engineering teams in the Service Manager s absenceMaintain holiday records and assist with basic HR administrationMonitor workshop throughput and support workflow schedulingArrange courier collections and deliveries to meet tight timeframesProduce quotations within KPI targets and follow up to convert into repair ordersSupport cust