Account Manager
Account Manager City of London £80,000 - £85,000 An excellent opportunity has arisen for an experienced Account Manager to joina leading building services provider, overseeing a prestigious commercial portfolio based in the West End of London You will be responsible for ensuring contractual obligations are met, maintaining strong client relationships, driving performance against KPIs and SLAs, managing the account''s PandL and WIP, and identifying opportunities for additional works and projects. Account Manager Duties: Take full responsibility for the day-to-day management of a commercial building services contract across the West End. Oversee planned preventative maintenance (PPM) and reactive maintenance across all assets recorded on the client''s CAFM system. Monitor PPM schedules and asset performance, identifying opportunities for improved efficiency, cost savings and additional works. Manage contractual compliance, ensuring all statutory and legislative requirements are met. Coordinate statutory inspections and ensure all necessary documentation and records are maintained. Ensure internal audits are completed in line with company policies and procedures. Manage subcontractors, ensuring quality of service and compliance across all FM operations. Investigate service failures and implement effective corrective actions. Monitor and maintain contractual KPIs and SLAs, ensuring consistent service delivery. Take full ownership of the account''s profit and loss (PandL), works ..... full job details .....
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