Yolk Recruitment are proud to be supporting one of the largest housing organisations in Wales as they look to appoint a Service Charge Team Lead to join their growing Finance Operations function.You''ll be joining a forward-thinking organisation during a period of transformation, offering genuine scope to shape processes, improve systems, and contribute to a finance function that supports vital community servicesThis is an excellent opportunity for an experienced finance professional with a strong background in rent and service charge income, reconciliations, and team leadership, to take ownership of a vital income function within a large and evolving organisation that is making a real difference across its communities. The OpportunityReporting into the Head of Finance Operations, you will lead a team of Finance Officers, overseeing the delivery and continuous improvement of key income processes including:Rent and service charge processingBanking operations, BACS and Direct DebitsIncome allocation and suspense account managementRent ledger integrity and balance sheet reconciliationsArrears reporting and bad debt provision monitoringAudit preparation and regulatory complianceSystems improvement and digital transformation initiativesYou''ll act as a key point of contact across the organisation, working closely with departments such as Housing, IT, Audit and Procurement, ensuring income processes remain accurate, efficient and aligned to best practice. What we''re looking forThi