JOB TITLE: Customer Service ExecutiveLOCATION: Ashford, Kent (hybrid working)SALARY: £15ph to £16phTERM: 12 month temporary contractHOURS: Monday to Friday, 37hrs a weekOffice Angels are proud to be supporting this global business in their search for a Customer Service Executive. This is a temporary contract for 12 months, however their could be career opportunities for the right candidate. You will be based in modern offices in Ashford with free parking on site, along with the added benefit of having the option to work from home 1 day a week.The day to day duties in your new job would be:Building strong relationships with business customers, providing a unparalleled level of serviceHandling enquiries from internal and external customersProviding a quick and efficient response to change requestsCreating debit and credit notes for customersHandling customer complaints, ensuring customers are satisfied with the resolutionProcessing returns and refundsUpdating and maintaining accurate customer recordsIdentifying opportunities for improvement within the customer service teamWorking closely with shipping and the warehouse, updating stock reports and demand planningProactively asking for and acting on customer feedback.We''d love to speak to candidates who:Have business to business Customer Service or Account Management experienceAre proficient in using SAPExperience in shipping or logistics (but not essential)Possess excellent IT skills with a meticulous eye for detail AMAZING Be