About Us We have been appointed to work on behalf of a growing brokerage based in London city centre, specialising in delivering tailored risk and insurance solutions to a diverse client base. Their collaborative and client-focused approach ensures they provide high-quality service and trusted advice.The Role We are seeking a competent and proactive Claims Handler to join their Real Estate Team on a part-time basis. This is a remote position, offering flexibility around working hours, with occasional travel required to client sites across the South East region.You will take ownership of managing clients'' claims programmes, ensuring efficient handling of claims from notification through to settlement, while maintaining excellent service standards.Key ResponsibilitiesManage a portfolio of property and associated liability claims from inception to resolutionAct as the main point of contact for clients, insurers, and third parties throughout the claims processProvide clear and timely updates to clients on claim progress and outcomesLiaise with loss adjusters, insurers, and other stakeholders to drive claims to successful conclusionIdentify trends and provide insights to support clients'' risk management strategiesSupport the Real Estate Team in delivering a high-quality, seamless serviceAbout YouProven experience as a Claims Handler within an insurance broker or insurerExposure to property and associated liability claims is highly desirableStrong organisational skills with the a