FM Service Planner / Coordinator

A well-established, privately owned building services contractor is seeking an experienced FM Service Planner / Coordinator to support the delivery of maintenance works on a key static site near North-West London.

This is a fast-paced, operations-focused role where you will coordinate engineers, schedule works, and ensure smooth day-to-day service delivery for the client.

Key Responsibilities:

• Act as the central point of coordination for all service and maintenance activities
• Schedule and allocate work to a team of Gas and Building Services Engineers based on priority and location
• Plan workloads efficiently to ensure optimum engineer utilisation
• Manage incoming service requests via phone and email from the client
• Liaise closely with Contract Managers to support service delivery and performance
• Monitor and update job progress, ensuring timely completion
• Support KPI and SLA performance through effective planning and organisation

Requirements:

• Previous experience in a service planning, scheduling or coordination role (ideally within building services, FM or engineering)
• Strong organisational and prioritisation skills in a busy environment
• Confident communicator with a professional and proactive approach
• Experience coordinating engineers or field-based staff is highly desirable
• Competent in Microsoft Office and CAFM systems
• Able to commute to Nort-West London

FM Service Planner/ Co-ordinator - Up to -28-32k dependent on experience + Bonus scheme + Package
Contact Nikki on (phone number removed) from Tech-People the specialist recruitment agency and business within HVAC, M&E and Utilities
Tech-People are a specialist recruitment agency within HVAC, FM and M&E sectors. We are committed to promoting diversity and inclusion and building a workforce that reflects the communities we serve.