Your new company You will be joining a leading facilities management and maintenance provider delivering essential services across a large, complex and highly regulated estate.The organisation is responsible for delivering a combination of planned and reactive maintenance, statutory compliance and project works, with a strong focus on safety, customer service and continuous improvement.Your new roleWhat you''ll need to succeed As Service Manager, you will take ownership of facilities management service delivery across a designated area, acting as a key point of contact for customers, site stakeholders, operational teams and supply chain partners.You will be responsible for overseeing:Reactive repairs and planned maintenanceStatutory compliance activitiesMinor project and additional worksContractor and supply chain performanceHealth and Safety and Safe Systems of WorkService performance and KPIsCAFM records and asset informationRisk, issue and performance managementAs the operational lead, you will ensure services are delivered safely, efficiently and in line with agreed performance standards, budgets and customer expectations.You will manage contractors and supply chain partners, ensuring the appropriate RAMS, permits and compliance documentation are in place before works commence. You will also monitor statutory compliance, provide technical guidance to site teams and stakeholders, and support the safe delivery of project works, including Temporary Works and CDM ..... full job details .....