Overview

Join to apply for the

Service Manager- IYPAC

role at

Environmental Dynamics International, Asia HQ .We\''re looking for an organised, confident and resilient Service Manager to join our Young People service in Islington.£38,872.00 per annum, working 40 hours per week.Want to feel like you have an exciting future? You\''ll feel at home here. Making you feel at home here means helping you thrive in every way. That\''s why we offer a wide range of benefits, award-winning Learning and Development and a culture that welcomes all. These aren\''t token gestures - we\''ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.Benefits

Annual leave increasing up to 30 days with length of serviceFree DBSExclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light CardFully paid induction programme and further trainingILM courses and Apprenticeship ProgrammesA generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (TandCs apply)Quarterly Staff Awards to reward and recognise our amazing staff\''s commitment and contributionAll applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.Contract Managers are responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff. Leadership and competence development in direct reports is a key responsibility of the role.The working pattern for this role is Monday - Friday 9am - 5pm. This is a 6 month contract until 03/2026.What You\''ll Do

Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessaryWork with the Young People directorate, contributing to and delivering the vision and strategy of our pathwayMaintaining excellent relationships with the local council, commissioning team, landlords, and housing teamUsing sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targetsSuccessfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your serviceWork to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolutionResponsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.Responsible for maintaining quarterly staff succession plansDeliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting and communications flow up/down is effectiveThis is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look AheadAbout You

Ability to lead and motivate staff to deliver excellent servicesIs fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgementHas a practical and logical mindExcellent organisation skillsThrives on change and enjoys dynamic diverse environmentsIs confident with high levels of self-esteemIs respectful, articulate and sensitive in style of communicationEssential

What you\''ll bring:Educated to degree level or equivalentExperience of managing contracts and resources and delivering to budget and performance targetsExperience of delivering to housing management performance targetsDesirable

Other relevant professional memberships and/or specialist qualificationsAbout Us

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.We have a strong social purpose and we live and work by our values: Excellence and Innovation; Caring and Compassionate; Inclusive and Trusted; Partnership and One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.Please See Our Website For Full Job Description

#J-18808-Ljbffr