Your new company We are currently seeking a motivated and compassionate Housing Support Officer to join a busy Housing Services team.This is a rewarding frontline role supporting individuals and families to sustain their tenancies, prevent homelessness, and improve long-term housing outcomes.You will work closely with tenants, internal services, and partner agencies to provide tailored housing support and early intervention.Your new role Deliver person-centred housing support to tenants across a designated patchSupport tenancy sustainment, including early intervention in cases of arrears or vulnerabilityWork with individuals at risk of homelessness to develop and implement support plansLiaise with external agencies (e.g. social work, health services, DWP, third sector providers)Carry out home visits, risk assessments, and welfare checksMaintain accurate case records and contribute to performance reportingPromote positive tenancy behaviour and community cohesionWhat you''ll need to succeed Experience working in housing, homelessness, or a related support environmentStrong knowledge of tenancy sustainment, housing options, or homelessness preventionExcellent communication and interpersonal skillsAbility to manage a varied caseload and prioritise effectivelyExperience working with vulnerable individuals or complex needsA full UK driving licence (or ability to travel across the area)A relevant qualification in housing, social care, or a related field is desirable but not essentia