Support Engineer - SC Cleared (DV Eligible)Hereford/Hybrid | £55-65k + BenefitsOur client transforms complex geotemporal data into fast, actionable intelligence. Their advanced data-fusion technology helps defence, intelligence, public-sector, and commercial organisations cut analysis time, reduce operational costs, and make high-confidence, mission-critical decisions.They are expanding their team and seeking multiple Support Engineers to play a key role in supporting their platform and customers.RequirementsActive SC clearance and willingness to undergo DV.Ability to work 1-3 days per week on-site in Hereford (project dependent).Skills andamp; ExperienceProven Level 1/Level 2 technical support experience in a customer-facing environment, with strong ticket management and quality-focused resolution.Hands-on exposure to Microsoft Azure administration, with the drive to develop deeper cloud capability.Familiarity with Infrastructure as Code tools (Terraform, Bicep, Pulumi) and the ability to run, review, and apply controlled changes.Solid grasp of networking fundamentals: IP Addressing, DNS, routing, Firewalls, and troubleshooting approaches.Strong analytical and troubleshooting mindset: evidence gathering, hypothesis formation, root-cause isolation, and clear documentation.Comfort using PowerShell and/or Bash, plus basic automation skills (eg, Ansible) for repeatable operational tasks. Please note, they can only consider applications with an Active Security Clearance.If you''r