At Look Ahead, we believe that everyone deserves the opportunity to live a safe, fulfilling and independent life. As Head of Housing, you''ll play a vital leadership role in delivering that vision for over 1,000 people across London and the South-East.This role isn''t just about overseeing a function. It''s about leading safe, person-centred housing services that meet the needs of diverse communities within a specialist and highly regulated environment. You''ll shape and strengthen a high-performing housing team, ensuring the people we support have a secure home and the opportunity to thrive.Your impact will include:Providing hands-on leadership to a dispersed housing team managing over 1,500 unitsEnsuring compliance with all statutory and regulatory housing requirementsEnsuring service quality and safety across supported and unsupported housingLeading operational delivery of income collection (c. 25m), tenancy management, voids, ASB, disrepair and safeguardingStrengthening relationships across internal teams and external housing stakeholdersWorking collaboratively with colleagues in repairs, maintenance and complianceActing as a trusted source of housing expertise across the organisationDriving improvement through high-quality performance reporting, coaching and cultural leadershipLeading on ensuring all Housing Policies and Procedures are up to date and comply with statutory regulationsChampioning excellent customer experience in environments where individuals may have vuln