Customer Service and Office ManagerLoctation: WorcestershireHours: Office based, Monday to Friday, 8am to 5pmSalary: 35,000 to 40,000 Type: Full-time, Permanent Joining a growing packaging business where customer care and operational excellence go hand in hand. We''re looking for an organised Customer Service Manager to lead the day-to-day running of one of the offices and pe part of the packaging operations management team. You''ll oversee a small, friendly team, while working closely with colleagues across Sales, Supply Chain, and the wider packaging group. This is a hands-on, people-focused roles where your ability to stay organised, solve problems, and build strong relationships will make a real impact. What You''ll Be Doing:Overseeing the office, facilities, and general adminLeading and supporting a small on-site teamActing as a key contact for customers, suppliers, and internal teamsManaging sample requests, label stock, and general supplyWorking with Sales and Supply Chain to ensure great serviceHandling customer orders, enquiries, artwork, and quotationsSupporting marketing activities and commercial projects What We''re Looking For:Experience in customer service, office operations, or similarIdeally from a packaging or FMCG backgroundA positive team player with a hands-on approachStrong communicator with solid project management skillsHighly organised and confident handling multiple priorities Why Join?You''ll be responsible for managing a small site but part of a muc