Scheduling Operations Planner Salary: £28,300 (pro rata)Hours: 37 hours per weekLocation: SouthamptonContract Type: Full-time, Temp- Perm About the Role We re looking for a proactive and customer-focused Scheduling Operations Planner to join a busy and collaborative team based in Eastleigh. In this role, you ll coordinate the daily workload of trade operatives, ensuring all repairs and maintenance jobs are booked efficiently, with maximum productivity and minimal travel.You ll use a dynamic scheduling system to manage appointments and help ensure that customers receive timely, high-quality service every time. Key Responsibilities Plan and schedule responsive, planned, and cyclical maintenance jobs Use a scheduling system (Total Mobile Optimise) to maximise daily efficiency Minimise travel time and downtime for operatives Work closely with trade operatives, internal colleagues, and customers Prioritise vulnerable customer needs and health and safety considerations Adapt quickly to real-time updates and changes in the schedule Contribute to ongoing improvements we re always looking to do better, not just maintain the status quo What You ll Bring Previous experience in scheduling, coordination, logistics or similar Good IT and systems knowledge, ideally with scheduling software Excellent organisational and multitasking skills Strong communicator with a customer-first mindset Enthusiastic, flexible, and solution-focused approach Ability to work well under pressure and in a f