Based in Canary Wharf, my client is looking to recruit a Danish Speaking Customer Service Advisor to join the busy team. Training is completed I the office and then it will move to a hybrid working model. Hours: 40 hours between 8am to 6pm Monday to Friday Salary: £28,120 - £29,948 per annum Location : Canary Wharf Hybrid working This is a hybrid role. Responsibilities: Handle incoming calls for both sales and service calls Handle service requests in the applications system supplied by the client Generate sales through understanding customer needs and creating desire Cancel, modify or confirm holidays already sold Upsell additional products, services and extended stays Person Spec: Fluent in Danish and English Excellent customer service Have a willing to help and resolve queries We are an equal opportunity employer and select staff on merit, irrespective of age, disability, gender reassignment, marriage and civil partnership, race, sex, sexual orientation, religion or belief. Refresh Recruitment Limited does not presently hold a Sponsorship License and while this status is reviewed regularly there is no present proposal to apply for such a License