Head of Customer SolutionsBirminghamUp to 70,000 + Bonus I''m working with a fast-growing and forward-thinking logistics company in Birmingham that''s on the hunt for a Head of Customer Solutions to drive strategic value creation and innovative supply chain solutions for their high-profile clients.This is a senior role ideal for someone with a background in freight forwarding, supply chain transformation, or 3PL/4PL consultancy, and a passion for combining strategy, technology, and customer experience to deliver real commercial impact.What you''ll be doing:Acting as a trusted advisor to key customers and internal teamsLeading the design and delivery of bespoke supply chain solutionsDriving strategic value propositions with measurable client benefitsManaging internal workshops, consultative sales efforts, and high-level client presentationsCoaching commercial teams on value-led, consultative engagementWhat you''ll need:5-10 years in supply chain transformation or freight/logistics consultancyStrong commercial acumen and operational understandingExcellent stakeholder management and presentation skillsDeep knowledge of supply chain systems and digitisationAbility to lead projects from ideation through to implementationWhat''s in it for you?Salary up to 70,000Bonus paid twice per yearFree on-site parkingCar schemeIf you''re ready to take the lead in shaping customer solutions that drive real business change, this Head of Customer Solutions role in Birmingham could be the perfect