Are you an experienced payroll professional with strong leadership skills and a passion for improving processes, developing teams, and delivering high-quality operational services?We are recruiting for a Senior Payroll Manager to join a large and complex organisation undergoing significant systems and operational change. This is a fantastic opportunity to step into a highly visible leadership role, overseeing payroll and pensions operations while helping drive improvements across systems, governance, and service delivery.This role requires more than just technical payroll expertise. The successful individual will be a confident people manager, able to challenge constructively, lead through change, and build credibility with both senior stakeholders and operational teams.The roleYou will:Lead and develop a payroll and pensions team, ensuring high standards of service delivery and performanceOversee accurate and compliant monthly payroll operations across a large employee baseAct as the senior escalation point for complex payroll and pensions queriesDrive continuous improvement across payroll processes, controls, governance, and customer serviceSupport ongoing systems and process transformation activityBuild and improve process documentation, workflows, and operational guidanceWork closely with HR, Finance, senior leadership, and external stakeholdersEnsure payroll operations remain compliant with relevant legislation, audit, and governance requirementsUse data and operational